Contact
Write to support@creatr.app. A person reads every message.
What to include
- A bug or a failed video: the link to the video (or its title), what you expected, and what happened instead.
- Billing: the email address on your account. Never send card numbers; we do not need them and never see them.
- Account or privacy requests (access, correction, deletion): the email address on your account. You can also delete your account yourself in Settings.
Other matters
- Copyright: follow the steps on the Copyright policy.
- Security: report a vulnerability to the same address, with the subject line "Security". Details are on the Security page.
- Press and partnerships: the same address, with the subject line "Press" or "Partnership".
Before you write
Many answers are on the Help page, and recent changes are listed under What's new.